Refund & cancellation

Refund & Cancellation

Certainly! Here's a tailored refund and cancellation policy for CodSkora Web Private Limited:

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Refund and Cancellation Policy

At CodSkora Web Private Limited, we strive to provide exceptional website designing, website development, domain and hosting, graphic designing, and other IT solutions. However, we understand that there may be situations where you need to cancel your service or request a refund. Please review our policies below:

Cancellation Policy:

1. Cancellation by the Client:

- Clients can request cancellation of services by contacting our customer support team via email or phone.

- For cancellations made within same days of placing the order, a full refund will be issued.

- Cancellations made after same days of placing the order may be subject to a cancellation fee, determined based on the work already completed.

2. Cancellation by CodSkora Web Private Limited:

- In rare circumstances where we are unable to fulfill the agreed-upon services, CodSkora Web Private Limited reserves the right to cancel the contract.

- If we cancel the contract, clients will be notified promptly, and a full refund will be issued.

Refund Policy:

1. Refunds for Cancellations:

- Refunds will be processed using the original method of payment.

- Once a cancellation request is approved, please allow 7-10 days for the refund to be processed.

- Any applicable cancellation fees will be deducted from the refund amount.

2. Refunds for Unsatisfactory Service:

- If a client is dissatisfied with the services provided, please contact our customer support team immediately to address concerns.

- We will make every effort to rectify any issues. If a satisfactory resolution cannot be reached, clients may be eligible for a partial or full refund, depending on the circumstances.

Exceptions:

- Our refund and cancellation policy do not apply to digital products or services that have been delivered and accepted by the client.

- Any third-party fees incurred during the payment process (e.g., transaction fees, domain registrar fee etc…) are non-refundable.

Contact Us:

- If you have any questions about our refund and cancellation policy, please contact our customer support team at cc@codskora.com.

Changes to This Policy:

- CodSkora Web Private Limited reserves the right to update or modify our refund and cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.